User and Account Management

Manage Users and Companies

Partner vs. Customer User Permissions

Configuring Two-Factor Authentication

Adding and Editing Users

Activating Subscriptions

[See all]

Device Management

Manage Devices and Portal Settings

System Requirements

Firewall Requirements

Adding Devices to Your Network

CloudCare to Business Hub Upgrade FAQs

[See all]

Configuring Policies

Configure Device Policies and Settings

Policies Overview

Managing Policies

Services Overview

Configuring Antivirus Exclusions

[See all]

Reporting

View and Export Reports About Your Network

Partner vs. Customer Reports

Security Reports

Operational Reports

Patch Management Reports

[See all]

Patch Management

Scan for and Deploy Program Updates with CloudCare

Patch Management Overview

Recommended Windows Update Configuration

Automatic vs. Ad Hoc Patching

Scanning Devices for Missing Patches

[See all]

Cloud Backup

Back Up and Restore Files

Cloud Backup Overview

Backing Up Files With Cloud Backup

Restoring Backed Up Files

Backup Client Behavior in Cloud Backup

[See all]

Premium Remote Control

Remotely Access and Troubleshoot End Devices

Premium Remote Control (PRC)

Content Filtering

Manage Web Traffic on End Devices

Content Filtering

'Page Cannot Be Displayed' Message

Content Filtering Blocking Social Network URL Embeds

Secure Internet Gateway

Eliminate Gaps in Protection With Cloud-Based Firewall

Secure Internet Gateway (SIG) Overview

Secure Internet Gateway (SIG) Licensing

Configuring Active Directory SSO