User and Account Management

Manage Users and Companies

Partner vs customer user permissions

Configuring 2-factor authentication

Adding or deactivating a customer

Your profile

Activating licenses

Device Management

Manage Devices and Portal Settings

System Requirements

Firewall Requirements

Adding Devices to Your Network

Removing Devices from Your Network

CloudCare to Business Hub Migration FAQs

Configuring Policies

Configure Device Policies and Settings

Policies overview

How configuration works

Component Overview

Configuring Standard Antivirus Exclusions

Configuring Component-Specific Exclusions

Reporting

View and Export Reports About Your Network

Partner vs customer reports

Security reports

Network security reports

Operational reports

Scheduling and Emailing Reports

Patch Management

Scan for and Deploy Program Updates with CloudCare

Patch Management Overview

Recommended Windows Update Configuration for Patch Management

Automatic vs Ad Hoc Patching

Scanning Devices for Missing Patches

Deploying Missing Patches

Additional Services

Install and Configure Optional Services

Email Security Services overview

Secure Internet Gateway overview

Cloud Backup overview

Backing up files with Cloud Backup

ShadowProtect Overview