Component Overview

 

There are many components that come along with CloudCare Antivirus, and you can manage all of them from the console, choosing which ones to enable or disable and customizing their settings to fit your business needs.

Components

• File Shield: Scans programs and files, preventing detected malware from infecting the device.
• Web Shield: Scans transferred data when browsing online, preventing malware from being downloaded and run.
• Mail Shield: Scans for threats in incoming and outgoing email messages.
• Behavior Shield: Monitors processes to detect and block suspicious files based on their similarity to other known threats.
• Network Inspector : Checks connected Wi-Fi network for security issues, such as router and network vulnerabilities.
• Real Site: Protects against DNS (Domain Name System) hijacking.
• Firewall: Monitors network traffic to protect from unauthorized communication and intrusions.
  • Leak Protection: Prevents sensitive data from leaking online.
  • Port Scan Alerts: Warns if the device is being scanned for open ports.
  • ARP Spoofing Alerts: Warns about attempted ARP spoofing attacks.
• Sandbox: Allows running applications in virtual, isolated environment.
• Exchange: Protects Microsoft Exchange Server against threats without interfering with its performance.
• SharePoint: Protects Microsoft SharePoint Server against threats without interfering with its performance.
• Data Shredder: Irreversibly erases data.
• Browser Cleanup: Scans for poorly rated browser add-ons.
• Rescue Disk: Scans the device outside of Windows.

 

Components by Operating System

Component	Windows Workstations	Windows Servers	macOS
File Shield	✔	✔	✔
Web Shield	✔	✔	✔
Mail Shield	✔	✔	✔
Behavior Shield	✔
Network Inspector	✔
Real Site	✔		✔
Firewall	✔
Sandbox	✔	✔
Exchange		✔
SharePoint		✔
Data Shredder	✔	✔
Browser Cleanup	✔
Rescue Disk	✔	✔

 

Enabling and Disabling Components

Many of the shields and tools available in CloudCare Antivirus can be enabled or disabled in the policy. This is especially useful if you are trying to install only a few of the components on a server, or just keeping your number of tools to a minimum. Some tools, however, can only be installed or uninstalled entirely via Device Details, such as Sandbox and Rescue Disk.

1. For Partners, select the customer you would like to manage from the Customer Drop-down Menu
2. Navigate to the Policies tab
3. Click the name of the policy assigned to the device you would like to enable/disable components for
4. In the Antivirus and Firewall and Antivirus Add-ons sections, use the tabs to locate the various components that can be enabled or disabled
5. Beside the component you would like to alter, do one of the following:
   • To enable a component, move the slider above the component settings to the On position
   • To disable a component, move the slider above the component settings to the Off position
6. Click Save & Apply to Devices
   • If you are editing a Master Policy, this option will say Save & Apply to Customers instead

Installing and Uninstalling Components

Most Active Protection components are installed with CloudCare Antivirus, but these can be uninstalled and reinstalled as needed via the Devices tab. Protection components for macOS cannot be installed or uninstalled but can be disabled.

Installing Antivirus Components

1. For Partners, select the customer you would like to manage from the Customer Drop-down Menu
2. Navigate to the Devices tab
3. Click the name of the device you would like to install components on
4. Click Install Additional Components in the Antivirus Service section
5. Check the boxes of the components you would like to install, then click Install

Uninstalling Antivirus Components

There is currently no way to uninstall or disable specific Antivirus components that are already installed on the device.

1. For Partners, select the customer you would like to manage from the Customer Drop-down Menu
2. Navigate to the Devices tab
3. Click the name of the device you would like to uninstall components on
4. Click Uninstall in the Antivirus Service section
5. Click Uninstall to confirm

Installing and/or Enabling Services

1. For Partners, select the customer you would like to manage from the Customer Drop-down Menu
2. Navigate to the Devices tab
3. Do one of the following:
   • To enable or disable for specific devices, use the sliders in the Endpoint Protection, Network Security, Data Protection, and Remote Support sections of the table
   • To enable for all devices in the list, click the arrow beside the service icon and click Install and Enable on All Devices
   • To disable for all devices in the list, click the arrow beside the service icon and click Disable on All Devices
   • To install for specific devices, click the Install links in the table
   • To uninstall for specific devices, click the device name, then click the Uninstall buttons in the correct section
4. Click either Install, Uninstall, Enable, or Disable to confirm your changes

Configuring Components

You can access additional configuration options for each Active Protection component in Policies.

Main Shields

• File Shield
• Web Shield
• Mail Shield
• Behavior Shield

Other Components

• Exchange and Sharepoint Server Protection
• Sandbox
• Content Filtering
• Non-Configurable Components
• Premium Remote Control (PRC)

Firewall

• Firewall General Settings
• Firewall Network Settings
• Firewall System Rules
• Firewall Application Rules
• Firewall Advanced Packet Rules
• Advanced Firewall Features