This site is only for Avast Business products. For articles on AVG Business products, see AVG Business Help.

Component overview

This Article Applies to:

  • Avast Business CloudCare

There are many components that come along with Essential/Premium/Ultimate Business Security in CloudCare.

Components

  • File Shield: real-time file scanner
  • Web Shield: web protection
  • Mail Shield: email protection
  • Behavior Shield: behavioral/advanced malware/ransomware detection
  • Ransomware Shield: wall off folders from ransomware attacks
  • Network Inspector: vulnerability scan for local network
  • Real Site: DNS hijack protection
  • Firewall: network traffic monitoring/blocking
  • Sandbox: run applications in virtualized isolated environment
    • CyberCapture (part of Sandbox): cloud analysis of suspicious files
  • Exchange: virus scanning for Exchange
  • Sharepoint: virus scanning for SharePoint
  • Sensitive Data Shield: protect files and folders with private information
  • VPN (Business Hub) : Avast VPN service
  • SecureLine VPN (On-Premise Console): Avast VPN service
  • Data Shredder: irreversibly erase data
  • Passwords: store and sync passwords, encrypt sensitive information

Mobile-Only Components

  • File Scanner: virus scanning for mobile devices
  • Photo Vault: password protect and encrypt photo access
  • Identity Protection: warn user of potential password leaks
  • App Lock: password protect sensitive apps
  • Anti-Theft: protect mobile data, help recover a lost device
    • Camera Trap (part of Anti-Theft): activate camera to secretly photograph a potential thief
    • Last Known Location (part of Anti-Theft): record device's last known location
    • SIM Security (part of Anti-Theft): lock device when SIM card is changed
  • Call Blocker: block all calls from phone numbers on Blacklist
  • Power Save: adjust settings to decrease battery consumption
  • Boost RAM: close apps running in the background
  • Clean Junk: safely free space on device
  • Wi-Fi Speed Test: check connected Wi-Fi network download/upload speed
  • Wi-Fi Security: check connected Wi-Fi network for security issues
  • App Insights: set data usage limit and alert when nearing limit
  • VPN Standalone App: Avast phone traffic VPN service

Antivirus Components by Product License

Component Essential/Premium/Ultimate Business Security Pro Plus
File Shield X
Web Shield X
Mail Shield X
Behavior Shield X
Network Inspector X
Real Site X
Firewall X
Sandbox X
Exchange X
Sharepoint X
SecureLine VPN X
Data Shredder X
Browser Cleanup X
Rescue Disk X

Components by Operating System (Essential/Premium/Ultimate Business Security)

Component Windows Workstations Windows Servers MacOS X Android iOS
File Shield X X X    
Web Shield X X X X  
Mail Shield X X X    
Behavior Shield X        
Network Inspector X      
Real Site X        
Firewall X        
Sandbox X X      
Exchange   X      
Sharepoint   X      
SecureLine VPN X X      
Data Shredder X X      
Browser Cleanup X        
Rescue Disk X X      
File Scanner       X  
Photo Vault       X X
Identity Protection         X
App Lock       X  
Anti-Theft       X  
Camera Trap       X  
Last Known Location       X  
SIM Security       X  
Call Blocker       X  
Power Save       X  
RAM Boost       X  
Junk Cleaner       X  
Wi-Fi Speed Test       X  
Wi-Fi Security       X X
App Insights       X  
VPN Standalone App       X X

Enabling and Disabling Components

Many of the shields and tools available in Essential/Premium/Ultimate Business Security can be enabled or disabled in the policy. This is especially useful if you are trying to install only a few of the components on a server, or just keeping your number of tools to a minimum. Some tools, however, can only be installed or uninstalled entirely via Device Details, such as Sandbox and Rescue Disk.

  1. For Partners, select the customer you would like to manage from the Customer Drop-down Menu
  2. Navigate to the Policies tab
  3. Click the name of the policy assigned to the device you would like to enable/disable components for
  4. In the Antivirus and Firewall and Antivirus Add-ons sections, use the tabs to locate the various components that can be enabled or disabled
  5. Beside the component you would like to alter, do one of the following:
    • To enable a component, move the slider above the component settings to the On position
    • To disable a component, move the slider above the component settings to the Off position
  6. Click Save & Apply to Devices
    • If you are editing a Master Policy, this option will say Save & Apply to Customers instead

Installing and Uninstalling Components

Most Active Protection features are installed with Essential/Premium/Ultimate Business Security, but these components can be uninstalled and reinstalled as needed via the Devices tab. MacOS X protection components cannot be installed or uninstalled but can be turned off.

Installing Antivirus Components

  1. For Partners, select the customer you would like to manage from the Customer Drop-down Menu
  2. Navigate to the Devices tab
  3. Click the name of the device you would like to install components on
  4. Click Install Additional Components in the Antivirus Service section
  5. Check the boxes of the components you would like to install, then click Install

Uninstalling Antivirus Components

There is currently no way to uninstall or disable specific Antivirus components that are already installed on the device.

  1. For Partners, select the customer you would like to manage from the Customer Drop-down Menu
  2. Navigate to the Devices tab
  3. Click the name of the device you would like to uninstall components on
  4. Click Uninstall in the Antivirus Service section
  5. Click Uninstall to confirm

Installing and/or Enabling Services

  1. For Partners, select the customer you would like to manage from the Customer Drop-down Menu
  2. Navigate to the Devices tab
  3. Do one of the following:
    • To enable or disable for specific devices, use the sliders in the Endpoint Protection, Network Security, Data Protection, and Remote Support sections of the table
    • To enable for all devices in the list, click the arrow beside the service icon and click Install and Enable on All Devices
    • To disable for all devices in the list, click the arrow beside the service icon and click Disable on All Devices
    • To install for specific devices, click the Install links in the table
    • To uninstall for specific devices, click the device name, then click the Uninstall buttons in the correct section
  4. Click either Install, Uninstall, Enable, or Disable to confirm your changes

Configuring Components

You can access additional configuration options for each Active Protection component in Policies.

Main Shields

Other Components

Firewall