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Security reports

This Article Applies to:

  • Avast Business CloudCare

Partner level

Active Trial Accounts

Generates a report per customer or for all customer accounts, showing the following information:

  • Customer Name
  • Device
  • Whether the customer has a Antivirus trial, and that trial's Start and End dates
  • Whether the customer has a Content Filtering trial, and that trial's Start and End dates

Billing and Subscription History

Can be filtered by Customers and Time Frame and displays the following information:

  • A bar graph showing the total billed seats for each service and subscription type
  • A bar graph showing the total amount billed
  • A breakdown of service type by subscription duration and total amount billed

Customer and License Summary

Shows four charts, which summarize the types of customer and their license usage.

Devices with Threat Detection

Displays a table listing all devices in your network that have had at least one threat for the specified time frame.

List of Infected Devices

Can be filtered by Organization and Time Frame, and displays information on a bar graph and a table. The bar graph section shows the number of threats detected and threats removed. The table details the following information about infected devices on your network:

  • Device Name/IP Address
  • Device Operating System
  • Device Virus Database Version
  • Antivirus Program Version
  • Date & Time Device was Last Seen
  • Infected File Name
  • Threat Removed status

Premium Remote Control Audit Log

Will not display any information for MacOS X devices. Can be filtered by Organization and Time Frame, and displays the following details about each remote session:

  • Customer Name
  • Device Name/IP Address
  • Session Date and Time
  • Session Duration
  • Session Status
  • CloudCare User
  • Local Host Location/IP address
  • Remote Client Location/IP address

Subscription Summary

Can be filtered by Service or Subscription type and will provide Partners with a summary of the services being used by each Customer:

  • Customer name
  • Type of Account
  • Service
  • License Type
  • Paid Seats
  • Renewal Date

Customer level and Direct

Devices with Threat Detection

Displays a table listing all devices in your network that have had at least one threat for the specified time frame.

List of Infected Devices

Can be filtered by Organization and Time Frame, and displays information on a bar graph and a table. The bar graph section shows the number of threats detected and threats removed. The table details the following information about infected devices on your network:

  • Device Name/IP Address
  • Device Operating System
  • Device Virus Database Version
  • Antivirus Program Version
  • Date & Time Device was Last Seen
  • Infected File Name
  • Threat Removed status

Premium Remote Control Audit Log

Will not display any information for MacOS X devices. Can be filtered by Organization and Time Frame, and displays the following details about each remote session:

  • Customer Name
  • Device Name/IP Address
  • Session Date and Time
  • Session Duration
  • Session Status
  • CloudCare User
  • Local Host Location/IP address
  • Remote Client Location/IP address