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Partner vs. Customer User Permissions
This Article Applies to:
- Avast Business CloudCare
User permissions are determined by the role of the logged in user. In the following table, a green background shows full access, a yellow background shows read-only access, and a red background shows no access.
- Partner User Types: Primary Administrator, Partner Administrator, Partner User
- Customer User Types: Master Administrator, Group Administrator
For more information about adding a user, see Managing Users.
Global
Primary Admin | Partner Admin | Partner User | Master Admin | Group Admin | |
---|---|---|---|---|---|
Refresh Dashboard | |||||
Shopping Cart | |||||
Avast Forum | |||||
Remotely Connect to Devices using Premium Remote Control |
Partner Dashboard
Primary Admin | Partner Admin | Partner User | Master Admin | Group Admin | |
---|---|---|---|---|---|
Add Customer | |||||
Add Master Alert | |||||
Add Master Policy | |||||
Add User | |||||
All Open Alerts (Monitor Alerts) | |||||
All Open Alerts (Configure Alerts) | |||||
License Summary | |||||
View Customer Listing | |||||
Purchase Customer Services | |||||
View Partner Support Page | |||||
Sales Opportunities | |||||
Customized Support | |||||
Convert Licenses | |||||
Email Security Services |
Customer Dashboard
Primary Admin | Partner Admin | Partner User | Master Admin | Group Admin | |
---|---|---|---|---|---|
Add Device | |||||
Add Network Location | |||||
Add Alert | |||||
Add Policy | |||||
Add User | |||||
All Open Alerts (Monitor Alerts) | |||||
All Open Alerts (Configure Alerts) | |||||
Manage Services | |||||
Content Filtering - Last 7 Days | |||||
Cloud Backup - Uploaded Data | |||||
Cloud Backup - Status | |||||
Cloud Backup - Backup Usages - Top 5 Devices | |||||
Subscription Summary |
Partner/Customer Alerts
Primary Admin | Partner Admin | Partner User | Master Admin | Group Admin | |
---|---|---|---|---|---|
View Alerts Listing | |||||
Default Alerts Available | |||||
Deactivate/Activate Alerts | |||||
Delete Alert | |||||
Edit Alert | |||||
Create Alert | |||||
View Triggered Alert History Listing | |||||
Acknowledge Alerts | |||||
Print/Email/Export Alerts History | |||||
View Alert Name Details | |||||
Partner Master Alert | |||||
View Partner Alerts History Listing | |||||
Navigate to Customer from Partner Alerts History Listing |
Customer Devices
Primary Admin | Partner Admin | Partner User | Master Admin | Group Admin | |
---|---|---|---|---|---|
View Device Listing | |||||
View Device Details | |||||
Add Device | |||||
Add Group | |||||
Move Device Across Groups | |||||
Enable/Disable Service License Management | |||||
Delete Device Group | |||||
Uninstall Services/Remove Device | |||||
Scan Company/Scan Group/Scan | |||||
Update Company/Update Group/Update |
Partner Policies
Primary Admin | Partner Admin | Partner User | Master Admin | Group Admin | |
---|---|---|---|---|---|
Add Master Policy | |||||
Assign Devices to Policy | |||||
Assign Customer to Policy | |||||
Delete Master Policy (non-default) | |||||
Edit Master Policy | |||||
Save and Copy Master Policies | |||||
Revert Master Default Policy Settings | |||||
Partner Default Policy | |||||
Partner Master Policy |
Customer Policies
Primary Admin | Partner Admin | Partner User | Master Admin | Group Admin | |
---|---|---|---|---|---|
Add Policy | |||||
Assign Devices to Policy | |||||
Move Devices Across Policies | |||||
Delete Customer Policies | |||||
Delete Master Policies (non-default) | |||||
Edit Customer Policies | |||||
Save Copy of Customer Policy |
Partner/Customer Reports (General)
Primary Admin | Partner Admin | Partner User | Master Admin | Group Admin | |
---|---|---|---|---|---|
Organization (Customer - Device/Group) Filter | |||||
Time Frame Filter | |||||
Report-Specific Filter | |||||
Report Selection | |||||
Report Template Settings | |||||
Generate Report | |||||
Scheduled Report Generation | |||||
Print and Export Report |
Reports
Primary Admin | Partner Admin | Partner User | Master Admin | Group Admin | |
---|---|---|---|---|---|
Active Trial Accounts (Partner) | |||||
Backup History | |||||
Backup Usage | |||||
Backup Summary (Partner) | |||||
Billing and Subscription History | |||||
Client-side Log Summary | |||||
Content Filtering Activity | |||||
Customer and License Summary (Partner) | |||||
Customer Alerts | |||||
Device Overview | |||||
Devices with Threat Detection | |||||
E-mail Device Deployment | |||||
Executive Summary (Customer) | |||||
List of Infected Devices | |||||
Non-communicating Devices | |||||
Premium Remote Control Audit Log | |||||
Remote Device Deployment | |||||
Service Overview | |||||
Service Summary (Customer) | |||||
Server-side Log Summary | |||||
Subscription Summary | |||||
Threats and Web Filtering Summary (Customer) | |||||
URL Access | |||||
URL Category Groups | |||||
Web Activity by Category (Customer) | |||||
Web Activity by Domain (Customer) |
Partner/Customer Account (General)
Primary Admin | Partner Admin | Partner User | Master Admin | Group Admin | |
---|---|---|---|---|---|
View Partner User Account Management Interface | |||||
Change Own Password | |||||
Enable/Disable Own Two-Factor Authentication | |||||
Enable Two-Factor Authentication of Another User | |||||
Disable Two-Factor Authentication of a Customer User |
Partner Account
Primary Admin | Partner Admin | Partner User | Master Admin | Group Admin | |
---|---|---|---|---|---|
View Partner Admin | |||||
Add/Edit/Delete Partner Admin | |||||
Reset Password of Partner Admin | |||||
Disable Two-Factor Authentication of Partner Admin | |||||
View Partner User | |||||
Add/Edit/Delete Partner User | |||||
Reset Password of Partner User | |||||
Disable Two-Factor Authentication of Partner User |
Customer Account
Primary Admin | Partner Admin | Partner User | Master Admin | Group Admin | |
---|---|---|---|---|---|
View Customer User Account Listing | |||||
Create Customer User Account | |||||
Edit Customer User Account | |||||
Delete Customer User Account | |||||
Deactivate Customer User Account | |||||
Reset Customer User Account Password | |||||
View Customer Support | |||||
View/Edit Company Profile | |||||
Deactivate/Activate/Delete Company Profile | |||||
Self-Managed to Partner-Managed |
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