Quick Start Guides

Install and Configure Your Business Management Console or Antivirus

Quick Start: Avast Business Hub

Quick Start: Avast Business On-Premise Console

Hub vs. On-Premise Console

On-Premise Console FAQs

Quick Start: Unmanaged Small Business Solutions and Small Office Protection

Requirements

Check Prerequisites for Product Setup

System Requirements

Firewall Requirements

Antivirus v. 21.3 (Windows) Requirements

Disabling Windows Defender for Windows Server OS

Migration

Migrate your Managed or Unmanaged Products

Migrating Between Avast and AVG

Migrating On-Premise Console to Business Hub

Whitelisting

Submit Files for Review and Whitelisting

Whitelisting Program

Best Practices for Clean Software

Sample Submission

Send Data to Our Threat Labs for Analysis

Submitting Suspected False Positives

Submitting Malware Samples

Uploading Files to Avast FTP Server

Log Locations and Error Codes

Collect Logs for Your Console, Antivirus Program, and Components

Base Antivirus Logs

Console Logs

Avast Error Codes

Memory Dumps

Create Dump Files for Troubleshooting

Creating Memory Dumps on Windows

Generating Small Memory Dumps on Windows

Generating Kernel Memory Dumps on Windows

Generating User-Mode Process Dumps on Windows

Saving System Report and system.log Files on macOS

BSODs, Crashes, and Freezes

Application Crashes

Additional Services and Information

Discover Additional Product Features or Actions to Take Against Specific Threats

Installing Avast Agent on Deprecated Windows Systems

Business Support Remote Sessions

Using Business Support Portal

Analyzing Performance Issues on Windows

Enabling Debug Logging for Antivirus

Generating HAR Files

Microupdates FAQ

Wildcards

Supported Languages

Ransomware