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Console Logs

This Article Applies to:

  • Avast Business Hub
  • Avast Business On-Premise Console
  • Avast Small Business Solutions
  • Avast Small Office Protection

 

If the Avast Support Tool fails, or does not gather all of the logs requested by Business Technical Support, you can manually gather the logs to send to Support.

Console - Client Connection Logs

  • Connection (debug logging must be enabled): C:\ProgramData\AVAST Software\Avast\log\bcc.log
  • Sync/Registration: C:\ProgramData\AVAST Software\Avast\log\bccavsvc.log
  • Remote Deployment: C:\ProgramData\Avast Software\Avast\log\bcdeploy.log

On-Premise Console Logs

  • Main Console: C:\Program Files\AVAST Software\Management Console\console\log\main.log (+ yyyy-mm-dd-main-0.log)
  • Startup/Stopping: C:\Program Files\AVAST Software\Management Console\console\log\startup.log
  • Setup: %temp%\Setup Log yyyy-mm-dd #xxx.txt

 

Other Articles In This Section:

Base Antivirus Logs

Avast Error Codes

Related Articles:

Creating Memory Dumps on Windows

Creating and Sending Support Packages