This site is for Avast Business products only. For articles on AVG Business products, see AVG Business Help. If you are in the right place but cannot find what you are looking for, please contact Avast Business Support for further assistance.

Console Logs

This Article Applies to:

  • Avast Business Hub
  • Avast Business On-Premise Console


If the Avast Support Tool fails, or does not gather all of the logs requested by Business Technical Support, you can manually gather the logs to send to Support.

Console - Client Connection Logs

  • Connection (debug logging must be enabled): C:\ProgramData\AVAST Software\Avast\log\bcc.log
  • Sync/Registration: C:\ProgramData\AVAST Software\Avast\log\bccavsvc.log
  • Remote Deployment: C:\ProgramData\Avast Software\Avast\log\bcdeploy.log

On-Premise Console Logs

  • Main Console: C:\Program Files\AVAST Software\Management Console\console\log\main.log (+ yyyy-mm-dd-main-0.log)
  • Startup/Stopping: C:\Program Files\AVAST Software\Management Console\console\log\startup.log
  • Setup: %temp%\Setup Log yyyy-mm-dd #xxx.txt