Quick Start: Avast Business Hub

 

Avast Business offers two different management consoles: Business Hub (recommended) and On-Premise Console. The Hub is hosted and maintained by Avast and can be accessed from anywhere, whereas the On-Premise Console is installed and maintained by the administrator.

To learn more about Avast Business Management Consoles and differences between them, see Hub vs. On-Premise Console.

 

The Business Hub allows you to manage multiple sites or customers from a single console. This cloud-based platform helps reduce the burdens of maintaining, configuring, and optimizing endpoint security. The Hub is ideal for:

• Medium- to large-sized companies with multiple office locations or sites
• IT Service Providers managing multiple customers

Avast Business Hub integrates seamlessly with Antivirus to:

• Leverage virtualization to protect confidential information
• Protect multiple platforms - PCs, Macs, and servers
• Update to the latest version automatically or manually
• Add extra firewall protection for remote endpoints
• Secure your email client

When you install Avast Business services on devices through the Hub, you can control those services remotely. This means you can change and apply settings to each device individually, without having to visit each device or recall them from the field.

Verifying System Requirements

Before setting up your console and installing any Avast Business services on end devices, make sure all System Requirements are met.

Verifying Firewall Requirements

For overall functionality, and to enable the Antivirus clients and/or the Management Console to authenticate/update, you must allow certain ports and URL addresses through your Firewall or Proxy Server. For more information, refer to the Firewall Requirements article.

Signing Up for Business Hub

There are two ways to register a new Business Hub account:

• If you are a partner or an MSP with Avast Partner Portal access, contact your sales representative in order to register through the portal.
• If you are a direct user or without Partner Portal access, follow the registration steps in Signing Up for Business Hub.

Managing Subscriptions

Activating Subscriptions

The first time you access your Business Hub, you will need to enter your activation code when prompted so that the subscription you purchased can be activated. For more information on how to perform subscription activation, see Activating and Upgrading Subscriptions.

Viewing and Altering Subscriptions

In your Business Hub, you can easily check information such as which subscriptions are active, when they expire, or how many devices they are assigned to. You can also see how many seats are available (unassigned) so you can buy additional ones in time or free up some of the used ones. Read the Managing Subscriptions article for a more detailed overview.

Adding Users

You can invite desired users to join your Avast Business Management Console as administrators or viewers. For more details on how to invite and manage console users, see Managing Users.

Configuring Policies

The main way you manage your devices is through policies, which are groups of security rules that determine how Avast Business products work on the endpoints. Any changes to a policy are applied to the devices and groups the policy is assigned to.

To learn about policies and how to create and manage them, see Policies Overview and Managing Policies.

Configuring Components

Via the policies, you will be able to enable/disable various Antivirus components and customize their settings straight from your console. To see which components are included in each subscription type and how to configure and manage them, refer to the Services Overview article.

Note that a business environment's needs differ from those of consumers. Therefore, certain components are not recommended for use in such a network even though they are available. To see which components you should avoid, go to Recommended Components for Servers and Workstations.

Configuring Exclusions

The policies also offer the option of excluding specified files, folders, or websites from being scanned by Antivirus (usually done to speed up scans and prevent false-positive detections). To add and configure standard and component-specific antivirus exclusions, see Configuring Antivirus Exclusions.

Configuring Updates

In your policy settings, you can set your devices to manually or automatically update the Antivirus program and virus definitions. For more information, go to Configuring Virus Definitions and Antivirus Program Updates.

Configuring Restarts

From your policies in the Hub, you can control when your endpoint devices automatically restart to apply updates and patches. To view and manage your restart options in the console, follow the Configuring Restarts guidelines.

Adding Devices

After the initial configuration of the console, you can start adding devices to your network in order to keep them protected from threats and manage their security straight from the Hub. For instructions on how to bring desired devices into your network (including the steps to share the installer download link or deploy the installer remotely), see Adding Devices to Business Hub.

Assigning Policies to Devices

Once you add desired devices to your network, you can assign a policy to an individual device or a group of devices. For detailed instructions, see Changing Devices' Assigned Policy.

To create a device group first if needed, refer to Managing Device Groups.

Assigning Subscriptions to Devices

To assign activated subscriptions to your previously added endpoint devices, follow the steps described in Managing Services.

Installing Antivirus on End Devices

Once you have sent the installer file or download link from the Hub to desired end devices, you will need to install Essential/Premium/Ultimate Business Security on those devices. The quick and simple installation process is described in Installing Managed Antivirus.

Setting Up Update/Master Agents

You can set up devices to act as Update/Master Agents for other devices. These Agents store identical copies of update files that reside on Avast's update servers, which means that other devices managed via the console can download update files from the Agents instead of contacting the Avast Update Servers. They can also act as Local Update Servers for Program and Virus Definition updates.

To find out how to set up devices as Update Agents or Local Update Servers, refer to the Setting Up Master Agents article.

Performing Scans and Other Device Tasks

Avast Business Hub offers the possibility of creating several types of tasks that can be propagated across your entire network or applied to specific devices only. Namely, you can:

• Scan devices
• Update devices' Antivirus program and virus definitions
• Shut down and restart devices
• Back up and restore devices' data (when Cloud Backup is active)
• Scan for and install patches on devices (when Patch Management is active)

To learn how to manage these tasks via your console, see Managing Tasks.

 

 

There are many more features and options available in Avast Business Hub. For more information, please see the rest of our Knowledge Base.