Setting Up Master Agents and Local Update Servers

This Article Applies to:

  • Avast Business Cloud Console
  • Avast Business On-Premise Console

You can set up devices to act as Master Agents for other devices. Master Agents store identical copies of update files that reside on Avast's update servers. Other devices that you manage through the Console can download update files from Master Agents instead of contacting the Avast Update Servers.

Once you select a device to be a Master Agent, that device receives program updates and virus definitions over the web. You can then define which devices and groups use the device to update by selecting that mirror or Local Update Server in any policy or settings template. If you set up multiple Master Agents, your devices can update from another even if one is unavailable.

Cloud Console

On-Premise Console

You will have to add a device before you can set it up as a Master Agent. See Adding Devices via the Console for more details.

Devices and the Management Console still communicate directly for licensing, usage date, and threat notifications.

Agent Requirements

The device you use as a Master Agent must:

  • be online at all times
  • have a static IP address

We highly recommend you choose a server device for your Master Agent.

Setting a Master Agent

Cloud Console

On-Premise Console

  1. Click the Master Agents tab
  2. Click Add new Master Agent
  3. If necessary, select an operating system in the Filter devices list and/or type a device name in the Search box
  4. Click the device you would like to designate as a Master Agent
  5. Click Select

It may take some time for the Master Agent services to activate on the device.

Local Update Servers

Devices that are acting as a Master Agent during remote deployment can also be used as Local Update Servers for Program and Virus Definition updates. A local update server will download updates from Avast servers, and other devices on the network can then download updates from that device.

  1. Click the Master Agents tab
  2. Beside the device you would like to use as a Local Update Server, move the slider to On
  3. Check the box beside Use Local Update Server for devices with Program version 18.4 and older if you have devices running older Antivirus versions
  4. These devices cannot access Master Agents, but they are able to use designated Local Update Servers
  5. Select the IP address of your Local Update Server
  6. Click Turn On

If Local Update Server is turned On on more than one Master Agent, devices will automatically choose the closest available Local Update Server for downloading the updates.