Services Overview

This Article Applies to:

Avast Business Hub

Antivirus Service - Components

File Shield: Scans programs and files saved on the device for malicious threats as they are opened, run, modified, and saved to help prevent any detected malware from infecting the system.
Web Shield: Scans transferred data when browsing online to help prevent malware from being downloaded and run.
Mail Shield: Checks incoming and outgoing email messages in real time for viruses and links to malicious websites.
Behavior Shield: Monitors processes on the device to detect and block suspicious files based on their similarity to other known threats.
Ransomware Shield: Helps secure personal files from being modified, deleted, or encrypted by ransomware attacks by scanning for and securing folders that may contain personal data.
Remote Access Shield: Helps protect the device by blocking detected unwanted remote connections.
Network Inspector : Checks connected network for vulnerabilities and security issues that may expose sensitive private data or leave the device on the network vulnerable to attacks.
Security Browser Extension: Improves online security and overall experience when browsing the internet by helping you control who has access to your private data and warning you about malicious websites and phishing scams.
Real Site: Provides an encrypted connection between your web browser and Avast's own DNS server to help prevent DNS hijacking.
Firewall: Monitors network traffic to protect from unauthorized communication and intrusions.
Sandbox: Allows browsing the web or running applications in a virtual, safe environment that is completely isolated from the rest of the device's system.
Exchange: Helps protect Microsoft Exchange Server against threats without interfering with its performance.
SharePoint: Helps protect Microsoft SharePoint Server against threats without interfering with its performance.
Webcam Shield: Helps prevent applications and malware from accessing the PC's webcam and microphone without user consent.
Data Shredder: Irreversibly erases selected files, folders, or entire drives by overwriting them with meaningless data multiple times before deleting them, which prevents their restoration or misuse.
Browser Shield (ex Password Protection): Helps secure browser-stored passwords against theft by preventing applications and detected malware from viewing, changing, or deleting them.
Passwords (Password Manager): Password and data manager designed to securely store sensitive information in one place, and enables users to quickly fill in web forms and access their online accounts.
- This service is in EoL (End-of-Life) and may be uninstalled during Antivirus upgrade. We recommend saving/exporting all your passwords and switching to Browser Shield instead.
Browser Cleanup: Scans for poorly rated/unwanted browser add-ons and toolbars and helps with restoring devices' default search engine.
Rescue Disk: Enables scanning the PC when the system is not running, increasing the chance of detecting and removing malware because the malware is unable to counteract.

The Essential, Premium, and Ultimate Business Security protection tiers all utilize the same endpoint protection engine, encompassing all Antivirus components. With each Antivirus engine update, a new, unified build is generated for all product tiers.

Additional Services

SecureLine VPN: Standalone service that encrypts data traffic over the internet to help protect users’ online activity from eavesdropping. In Small Business Solutions, it is available as part of Premium and Ultimate Business Security subscriptions only.

Patch Management: Helps keep devices up to date with the latest feature and security patches. It is available as part of the Ultimate Business Security subscription or as an add-on.
USB Protection: Controls access to removable devices with storage capabilities to help avoid data theft/loss or malware infections. It is available as part of Premium and Ultimate Business Security subscriptions.
Web Control: Controls access to various websites to boost online security and productivity. It is available as part of Premium and Ultimate Business Security subscriptions.
Cloud Backup: Backs up individual files or captures an image of an entire disk, automating the backup process. It is available as an add-on.
Remote Control: Allows IT admins to remotely access users' devices to configure settings or troubleshoot issues. It is available as an add-on.

Supported Operating Systems

AV Component/Additional Service	Windows Workstation	Windows Server	macOS
File Shield	✔	✔	✔
Web Shield	✔	✔	✔
Mail Shield	✔	✔	✔
Behavior Shield	✔
Ransomware Shield	✔	✔	✔
Remote Access Shield	✔	✔
Network Inspector	✔
Security Browser Extension	✔
Real Site	✔		✔
Firewall	✔
Sandbox	✔	✔
Exchange		✔
SharePoint		✔
Webcam Shield	✔
Data Shredder	✔	✔
Browser Shield	✔
Passwords	✔
Browser Cleanup	✔
Rescue Disk	✔	✔
SecureLine VPN	✔	✔
Patch Management	✔	✔
USB Protection	✔	✔	✔
Web Control	✔	✔	✔
Cloud Backup	✔	✔
Remote Control	✔	✔	✔

Customizing Services

To see which customization options are available for Avast Business services in the console, please refer to the Knowledge Base articles listed below.

Browser Cleanup and Rescue Disk have no customization options, while some other Antivirus components and additional services can only be customized locally. For more information, see Services and Components Without Customization Options in Business Hub.