Audit Log Report

 

The Audit log report provides insight into various user and system activities such as policy changes, user access changes, installer downloads, etc.

At multi-tenant/partner level, the report will include all sites/customers by default.

 

The report can be accessed from the Summaries section of the Reports page.

Scheduled reporting for audit logs is currently unavailable (but planned to be added in a future release).

Report Details

The report will provide the following information for all listed events:

• Site/Customer name (at multi-tenant/partner level)
• Category
• Event type
• Event detail
• Result
• Origin
• Triggered by (user login)
• IP address
• Date and time

By default, the report will display information for the last 30 days. You can adjust the time frame by clicking the start or the end date and then choosing different dates from the calendar, or by selecting one of the quick options on the left (Last week, Last month, Last three months).

To facilitate data lookup further, you can use the search option to search by site/customer name, user login, and user IP.

You can also filter the report by:

• Category: Company, User, Task, Alert, Cloud Backup, Policy, Report, Device, Network Discovery, Subscription, Web Control
• Event type:
  • User access granted, User access removed, User invited, User removed, User suspended, User reactivated
  • Language changed
  • Login, Logout (When a global admin logs in, the report will show the login at the multi-tenant level)
  • Company created, Company profile updated, Company removed
  • Task created, Task stopped
  • Alert action
  • Cloud backup accessed
  • Policy created, Policy changed, Policy deleted, Policy reverted to default, Policy exported, Policy imported
  • Report schedule created, Report schedule changed, Report schedule deleted, Report downloaded
  • Device installer downloaded, Device installer link shared
  • Device policy overridden, Device service changed, Device removal initiated, Device settings changed, Device policy changed, Device group changed, Device support package generated, Device list exported
  • Remote package installation initiated, Remote package installation initiated again, Remote package installation canceled
  • Network scan started, Network scan stopped, Discovered devices list exported, Network scan settings changed, Discovered devices list cleared
  • Activation code used, Wallet key changed, Trial activated, Purchase initiated
  • Basic Remote Control activated
  • Flexible subscription activated, Flexible subscription deactivated, Flexible license usage limit changed, Flexible license after trial activated, Flexible license after trial deactivated
  • Sensitive data displayed
• Result: Success, Failure
• Origin: System, User, Support

Multiple columns can be sorted to display the results in ascending or descending order.

Scheduling and Exporting

Scheduling is currently not available for the Audit log report.

If needed, you can manually download the report in CSV format. For instructions, see Exporting Reports.