Scanning Devices for Missing Patches

This Article Applies to:

  • Business Hub

Your devices must be scanned for missing patches before you will be able to approve any deployments or ignore specific patches. Just as with patch deployment, you can choose to scan for patches automatically or manually. The amount of time a scan for missing patches takes depends on the number of patches being searched for and the number of devices being scanned.

Automatic Scanning via Policies

The Patch Scan scans all devices tied to the particular policy for missing software application updates (patches). After a scan is completed, the results for missing patches are displayed on the Patches page and under the Patch Results tab in Device Details.

Configuring Patch Scanning

In the policy you would like to edit, click the Service Settings tab. Then click Patch Management, and expand the Patch scans and deployments section.

For Patch Scanning, you can configure:

  • Frequency: Daily, Weekly, or Monthly
    • If you are performing monthly scans, please ensure the day of the month you’ve chosen occurs every month. For example, do not choose the 31st day of the month unless you specifically want to skip scanning on months without 31 days
  • Time: a specific time of day you would like the scan to take place, down to the hour and minute of the scan start

Ad Hoc Scanning via Devices Page

If you would like to scan for patches manually, you can do so on the Devices page.

  1. Navigate to the Devices page
  2. Do one of the following:
    • For a single device, click the More button beside the device and hover over Scan, then click Patch scan
    • For multiple devices, select the check boxes beside the device(s) and hover over Scan, then click Patch Scan

Wait while the patch scan command runs on the target device(s). Missing patches will be displayed on the Patches page.