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Cloud Backup Reports

This Article Applies to:

  • Avast Business CloudCare

Partner Level and Direct

These reports are available to Partners and Direct users only. As this service is not available for macOS devices, these reports will not display any information for such devices in your network.

Backup History

Provides an overall summary of the Cloud Backup Service for each customer. This report will display the following content:

  • Company Name
  • Backup Plan
  • Auto-upgrade
  • Space Used
  • Devices with Cloud Backup Installed
  • Devices with Shadow Protect Installed
  • Devices with EGR

Backup Summary (Partner Level Only)

Provides Partners and Customers with the backup history of all devices using Cloud Backup Service. The report will display the following content:

  • Customer Name
  • Device Name
  • Device Group
  • Backup Type
  • Backup Size (MB)
  • Total Files
  • Duration
  • Status
  • Timestamp

Backup Usage

Provides a summary of all devices with the Cloud Backup Service installed. The report will display the following content:

  • Device Name
  • Device Group
  • Applied Policy
  • Online Backup Version
  • Total Data Size (MB)
  • Last Backup
  • Last Backup Status