Removing Devices From Business Hub

This Article Applies to:

Avast Business Hub

Via your Avast Business Management Console, you can remotely uninstall the managed Antivirus client (i.e. remove a device from your network), which will free up a subscription seat. The status of the end device will appear as Uninstalling until the process is complete, at which point the device will no longer appear in the console.

To remove one or more devices from the console:

Go to the Devices page
Do one of the following:
- For a single device, click the three dots next to it
- For multiple devices, tick the checkboxes next to them, then hover over the More menu in the top right corner

Select Remove and Uninstall

Confirm the action
- If the device was using the Cloud Backup service, all backed up data for that device will be removed. If you need to keep the data, download it from the Cloud Backup console before proceeding.

As soon as the device communicates with the Hub, it will receive the uninstall command. Once the uninstall process is complete (a restart may be needed), the device will be removed from the console.

If the device is offline/inaccessible, or has been decommissioned in some way, it will stay in the Uninstalling state. In this case, sending the same Remove and uninstall command will remove the device completely.