Adding Companies

This Article Applies to:

  • Avast Business Multi-Tenant Console
  • Avast Business Cloud Console
  • Avast Business On-Premise Console

Multi-tenant Console

The Multi-tenant Console allows partners to manage multiple customers (companies) within a single Console. These Customers will have their own Cloud Console, but no access to the Multi-tenant Console. The "Customer" account is essentially the same as the "Company" created within the Cloud Console, but allows for management by the partner.

Creating Managed Customers

  1. With no customer selected in the left-hand pane, click Dashboard
  2. Click + Customer
  3. Enter the Customer Name (the name of the company that will be managed)
  4. Select the customer Region
  5. Select the type of Antivirus subscription the customer will use
  6. Select the type of Patch Management subscription (if any) the customer will use
  7. Click Create Customer

The newly created customer will become an entry on the left-hand customer selection pane and on the Dashboard. Once the customer is created, you should ensure the administrator, if any, is invited to manage the company from the Cloud Console. For more information, see Adding and Editing Users.

Creating Unmanaged Customers

Partners can create company accounts for customers that will not be able to be managed from the Multi-tenant Console and will have a standalone Cloud Console. In the top-right of the Console click your name, then Your Profile. You will see the details for your account and the companies you can access and/or manage.

  1. On the Your Profile screen, click + Create Company
  2. Enter the Company Name
  3. Select the company Region
  4. Click Create Company

You will be assigned to this company as an Admin and will be able to use Account Switching in the Cloud Console to view the new company. For more information, see Managing Companies.

Cloud Console

The first time you register for your Avast account in your Cloud Console, you will create a new account and company. This will be the main company tied to your account.

Editing Companies

The Company Profile section, accessible in the drop-down menu at the top-right of your Console, enables you to edit the details of your company.

  1. Click your profile icon in the top right corner of the browser window, then click Company Profile
  2. Make your changes. Note that Company name and Industry are required fields
  3. Click Save

Additional Companies (Cloud Console Only)

Users of the Cloud Console version 7.18 or later have the ability to add extra companies to their Console for management. This removes the need for multiple logins.

  1. Click the profile icon in the top right corner of the browser window, then click Your profile.
  2. Click Create another company.
  3. Fill in the Company Name and its location/language.
  4. Click Create.

Once another company has been added to an account, an account switching icon will appear beside the profile icon. Clicking this will display a list of all companies, which can be selected to change to the Console for that company.

Companies can be managed from Your profile. For more information, see Managing Companies.

On-Premise Console

The first time you register for your Avast account in your On-Premise Console, you will create a new account and company. This will be the main company tied to your account.

Editing Companies

The Edit Company Profile section, accessible in the drop-down menu at the top-right of your Console, enables you to edit the details of your company.

  1. Click your profile icon in the top right corner of the browser window, then click Edit Company Profile
  2. Make your changes. Note that Company name and Industry are required fields
  3. Click Save