Event table

This Article Applies to:

Avast Business CloudCare

Each event has a predefined threshold and suppression parameter—which can be changed at any time. By default, Avast selects the most serious alerts and emails them to the administrator.

Alerts are triggered once an event occurrence has exceeded the defined threshold. Event suppression is how often CloudCare will check for an event.

The table below lists each event, its default threshold and suppression settings, event severity, and the CloudCare Service that reports it. Events enabled by default are marked with an asterisk (*).

Event Name	Default Event Threshold	Default Event Suppression	Severity	Service
Backup Failed	1 incident	N/A	High	Cloud Backup
Detected Blocked URL Access Attempt	10 incidents	Within 2 hours	High	Content Filtering
Device needs restart	1 incident	6 hours	High	Operational
*Out of date virus database on device	1 incident	1 day	High	Antivirus
Service install failed	1 incident	N/A	High	Operational
Service trial on device has expired	1 incident	N/A	High	Operational
Service uninstalled	1 incident	N/A	High	Operational
Service update failed	1 incident	1 day	High	Operational
*Threat detected	1 incident	6 hours	High	Antivirus
Windows Service Crashed	1 incident	N/A	High	Premium Remote Control
Service Has Expired	N/A	N/A	High	All CloudCare Services
Patch Deployment Failed	N/A	N/A	High	Patch Management
Backup Overdue	3 days	N/A	Medium	Cloud Backup
Antivirus protection disabled	1 incident	1 day	Medium	Antivirus
Device not communicating	Within 5 days	N/A	Medium	Operational
Disk space limit reached	Space on C: <25%	6 hours	Medium	Premium Remote Control
Physical memory utilization limit reached	90% for over 1 hour	1 day	Medium	Premium Remote Control
Virus Scan overdue	Within 1 week	1 day	Medium	Antivirus
Service Will Expire	2 weeks	N/A	Medium	All CloudCare Services
Patch Deployment Overdue	Within 2 weeks	N/A	Medium	Patch Management
Patch Scan Overdue	3 days	N/A	Medium	Patch Management
Backup successful	1 incident	N/A	Low	Cloud Backup
CloudCare service install successful	1 incident	N/A	Low	Operational
CloudCare service trial will expire	Within 1 month	N/A	Low	Operational
Windows service started	1 incident	N/A	Low	Premium Remote Control
Windows service stopped	1 incident	N/A	Low	Premium Remote Control
Service Will Auto-Renew	2 weeks	N/A	Low	All CloudCare Services
Service Has Renewed	N/A	N/A	Low	All CloudCare Services