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Enabling Event Logging
This Article Applies to:
- Avast Business CloudCare
The Avast Business CloudCare client is able to log events to the event viewer for monitoring purposes.
Enabling Logging
- For partners, select the customer you would like to enable event logging for in the Customer drop-down menu
- Navigate to the Policies tab
- Expand the CloudCare Agent Settings section
- Click the Logging tab
- Check the event types you wish to log, between Information, Warning, and/or Error
- Click Save & Apply to Devices
This will push the policy to the devices to enable the logging so you can begin your monitoring of these events.
Events Logged
Source | Level | Description | Event ID | Filtering |
---|---|---|---|---|
Cloud Backup | Information | Cloud Backup started | 1 | |
Cloud Backup | Information | Cloud Backup cancelled | 2 | |
Cloud Backup | Warning | Cloud Backup failed | 3 | |
Cloud Backup | Warning | Cloud Backup completed with errors | 4 | |
Cloud Backup | Information | Cloud Backup finished | 5 | |
CloudCare | Warning | Memory utilization reached | 293 | |
CloudCare | Warning | Disk capacity reached | 294 | |
CloudCare | Warning | Blocked URL | 295 | |
CloudCare | Information | Cloud Backup occurred | 296 |
"error_file_count": <int> e.g. "error_file_count": 1 "backup_status_id": <int> |
CloudCare | Warning | Service crashed | 298 | |
CloudCare | Warning | Antivirus component status has changed | 300 | "enabled":<bool> |
CloudCare | Warning | Antivirus has detected a threat | 301 |
"virus_action":<int> (see below) "virus_action2":"<string>" e.g. blocked |
CloudCare | Information | Antivirus scan started | 302 | |
CloudCare | Information | Antivirus scan finished | 303 | "infections":<int> "errors_count":<int> |
CloudCare | Warning | Antivirus update started | 304 | |
CloudCare | Warning | Antivirus update finished | 305 | |
CloudCare | Warning | Antivirus system restart/shutdown request | 306 | |
CloudCare | Warning | Antivirus out of date definitions detected | 314 | |
CloudCare | Warning | Antivirus scan was not executed for prolonged period | 315 |
Filters
virus_action_id
virus_action_id | Operation |
---|---|
0 | No action |
16777216 | Ask user what to do |
33554432 | Delete file |
50331648 | Repair file |
67108864 | Stop processing file |
83886080 | Move file to designated folder |
100663296 | Move file to Virus Chest |
117440512 | Scan file |
134217728 | Do nothing |
150994944 | Fix automatically |
virus_type_id
virus_type_id | Name |
---|---|
0 | Malware |
1 | Suspicious file |
2 | Potentially unwanted program (PUP) |
3 | Scan error |
backup_status_id
backup_status_id | Result |
---|---|
1 | Succeeded |
2 | Failed |
3 | Canceled |
4 | Low bandwidth |
5 | Crashed |
6 | Started |