Subscriptions Overview

This Article Applies to:

  • Business Hub

Partners

Subscriptions have been upgraded in the Business Hub to make things simpler for our partners and customers.

Subscription types

Buying and activating subscriptions

Managing subscriptions

Subscription assignment to devices

Subscriptions are automatically assigned to devices when you select services for installation. However, you can manually change the selected subscription using the process in Applying Licenses to Devices.

Combination of prepaid and flexible for one service

Prepaid has priority when applying subscriptions to a device. For example, if you have 25 prepaid seats for Avast Business Antivirus Pro Plus and add 26 devices with that service, the first 25 devices will use the prepaid subscription and the 26th device will use a flexible subscription.

Expiration

What happens when a subscription expires depends on what else is available.

  • No other subscriptions: Service is stopped
  • Another prepaid subscription: Devices are moved to the non-expired prepaid subscription
  • Flexible Billing configured: Expired prepaid devices are moved to Flexible Billing

Direct

Subscriptions have been upgraded in the Business Hub to make things simpler for our customers.

Subscription details

Buying subscriptions

This is the process for purchasing subscriptions within the Hub. If you purchase a subscription through the Avast Business website or elsewhere, you should get an activation code you can input into the Hub.

  1. Navigate to the Subscriptions page
  2. Do one of the following:
    • If you have a license code, click Enter activation code, enter the code, then click Activate
    • Beside the subscription you would like to purchase, click Buy now, then complete the transaction

Managing subscriptions

Subscriptions are easy to manage within the Hub. You can buy, renew, start a trial, and change the number of seats you can license from the Subscriptions tab on the Account page. For more information on managing subscriptions, see Viewing and Altering Licenses.

Subscription assignment to devices

Subscriptions are automatically assigned to devices when you select services for installation. However, you can manually change the selected subscription using the process in Applying Licenses to Devices.

Expiration

What happens when a subscription expires depends on what else is available.

  • No other subscriptions: Service is stopped
  • Another prepaid subscription: Devices are moved to the non-expired prepaid subscription