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Repairing Antivirus
This Article Applies to:
- Avast Small Business Solutions
- Avast Small Office Protection
- Avast Business Antivirus
- Avast Business Antivirus Pro
- Avast Business Antivirus Pro Plus
- Avast Business CloudCare Antivirus
If needed, you can run a repair on your Avast Business local client directly from its UI using the Repair App option, which will execute the Avast Antivirus Installer automatically to fix the installation. If, however, the issue you are attempting to troubleshoot this way prevents you from starting the client (e.g. when the installation has not been completed properly), you can perform the repair outside the UI by running the installer manually
Repairing Antivirus via Client UI
To repair the Antivirus installation from within the local client UI:
- Open the client UI
- Go to Menu > Settings > General > Troubleshooting
- Scroll down to the Still having problems? section, then click the Repair App button
- When prompted, click Yes to start the repair
- Wait until the repair process is completed
The Repair app option cannot be executed remotely via the Hub, but the Reinstall a service feature for managed devices can be used to perform a similar task (see
Repairing Antivirus Outside Client UI
To repair the Antivirus installation when the client UI is inaccessible:
- Right-click the Windows start icon and select Run (or press Windows and R keys simultaneously)
- In the window that opens, type
C:\Program Files\
AVAST Software
\
Avast
\setup\instup.exe /control_panel
, then click Enter
- If prompted, allow Avast Antivirus Installer to make changes to the device
- Once the installer UI opens, select Repair
- When prompted, confirm the action, then wait while Avast repairs the installation
- Once the repair is completed, click Done to close the installer UI
- Attempt to open the local client again
In the event the repair does not resolve your issue, please contact Avast Business Support.
Other Articles In This Section:
Installing Unmanaged Antivirus on Windows
Installing Antivirus Silently (Windows Only)
Setting Up Antivirus in Isolated Networks
Adding/Removing Antivirus Components After Installation
Related Articles: