Applying Licenses to Devices

This Article Applies to:

  • Avast Business Multi-Tenant Console
  • Avast Business Cloud Console
  • Avast Business On-Premise Console

Avast Business Multi-Tenant Console

There is not yet a Devices page specifically for Partners to see an overview of all customers. However, you can select a customer from the drop-down menu to view their devices. This will display device names, status and alerts, operating system, assigned group, assigned policy, Antivirus version, Patch Management subscription, Premium Remote Control subscription, and the time the device was last connected to the Cloud Console.

You can alter the assigned subscription for a device, for instance if you purchase seats for a different Antivirus version or a subscription for Patch Management.

  1. In the Multi-tenant Console, select the customer you would like to manage in the left-hand navigation pane
  2. Click the Devices tab
  3. Do one of the following:
    • Select the check boxes beside multiple devices and click More at the top right
    • Click the three dots within the device list
  4. Select Change ▸ Change Service Subscription
  5. Use the drop-downs to select which subscription(s) you would like to use for Antivirus and Patch Management
  6. Click Apply

This procedure will require the affected device(s) to restart.

Avast Business Management Consoles

Cloud Console

On-Premise Console

You can alter the assigned subscription for a device, for instance if you purchase seats for a different Antivirus version or a subscription for Patch Management.

Once a particular subscription has expired, the devices assigned to it will be unprotected. It is recommended you either renew the existing subscription or purchase a subscription for a higher-level Antivirus product.

Changing Subscriptions

This procedure requires the device to restart.

  1. On the Devices page, do one of the following:
    • To include all devices in a group, click the More button next to the group name. Then click Edit group.
    • To include multiple devices, select the check boxes of the devices. Then click Actions Change subscription.
    • For a single device, click the More button next to a device, then click Change subscription.
  2. Select the license you would like to use from the drop-down menu(s).
  3. Click Apply for the license you want to change to, or Save group if you are changing the subscription for an entire group of devices.