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Performing Restores With ShadowProtect

This Article Applies to:

  • Avast Business CloudCare

IMPORTANT: ESS and ShadowProtect have been officially retired. If you have not yet moved away from these services, please do so immediately to avoid encountering any disruption once they are completely turned off. For more information on CloudCare services discontinuation, see CloudCare Services EoL.

 

To restore a data volume, open the Restore Wizard by doing one of the following:

  • In the Wizards tab, click Restore
  • In the Tasks menu, click Restore
  • In the Menu bar, select TasksRestore

Backup Image to Restore

  1. Select the Image Set to restore, then click Next
  2. In the drop-down menu, select the destination (see Restore Destinations below) that contains the backup image set, or click Browse to locate the desired backup image set
    • The Specify Image Names field displays the backup image sets available at the selected destination or path

Backup Image Dependencies

  1. Select the point-in-time to restore, then click Next

On this page you can also view the following details of a backup file:

  • Image File Properties: Shows the volume size and used space, creation time, backup type (none, daily, weekly, monthly), compression type, password protected (yes/no), and any comments
  • Original Partition Information: Style (MBR, GPT), number, type (FAT, NTFS), bootable option, offsets and length
  • Disk Information: Disk geometry, disk size, number of the first track sectors and if it is a dynamic disk. You can also view the disk layout graphically at the bottom of the screen. Note: This represents what the disk looked like at the time of backup
  • Originating machine: OS version, the machine name, MAC address, the ShadowProtect engine version used to create the image file and drive letter of the mounted volume

Restore Destination

  1. Select the partition where you want to restore the backup image, then click Next

The selected partition must have sufficient space for the selected restore. For example, you cannot restore a 4GB backup file with only 1GB of free space.

Specify the Restoration Options

  1. Select the appropriate volume restore options:
    • Set Partition Active: Configures the restored volume as the active partition in the system (the partition the system boots from).
    • Restore MBR: Restores the master boot record (MBR) as part of the volume restore job. The master boot record is stored in the first sector of the first physical hard drive, and contains the master boot program and partition table. The master boot program uses the partition table to determine the active partition, then starts the boot program from the boot sector of the active partition. When selected, you have the following MBR restore options:
      • Restore MBR from the image file: Restores the MBR from the backup image file
      • Restore original Windows XP MBR: Restores the default MBR that ships with Windows XP
      • Restore disk signature: Restores the original hard drive physical disk signature. Windows Server 2003, Windows 2000 Advanced Server, and Windows NT Server 4.0 Enterprise Edition (SP3 and later) require disk signatures to use the hard drive
      • Restore Disk Hidden Track: Restores the first 63 sectors of a drive. Some boot loader applications require this for the system to boot

Wizard Summary

  1. Review the details of the volume restore operation, then click Finish

You can view the progress of the restore volume operation in the Backup Jobs tab.

StorageCraft strongly recommends creating a new backup job for the restored volume. While an existing ShadowProtect backup job may continue creating new incrementals, issues arise from changes in hardware, volume size, or operating system. To ensure reliable backups, create a new job on the restored volume.