SMTP Authentication in Anti-Spam

IMPORTANT: ESS and ShadowProtect have been officially retired. If you have not yet moved away from these services, please do so immediately to avoid encountering any disruption once they are completely turned off. For more information on CloudCare services discontinuation, see CloudCare Services EoL.

 

To account for dynamic IP addresses and remote users, CloudCare Email Security Services AntiSpam has developed an SMTP Authentication feature to enable users to send directly to the Avast Cloud server. SMTP Authentication is implemented using SSL.

Microsoft Outlook

1. Open the Change E-mail Account window
2. Enter outbound.avgcloud.net for the Outgoing mail server (SMTP)
3. Click on More Settings, then the Outgoing Server tab
4. Check the box next to My outgoing server (SMTP) requires authentication
5. Select Log on using and enter your complete email address and the AntiSpam password assigned to you
6. Click the Advanced tab, then set the Outgoing server (SMTP) port to 587
7. For Outlook 2007/2010 and newer, select This server requires an SSL-secured connection
8. Click Ok, then Finish and run a test message

Mozilla Thunderbird

1. Click Tools, then click Account Settings
2. Select the server labeled as Default on the right and click Edit
3. In the SMTP Server window, do the following:
   1. change the Server Name to outbound.avgcloud.net
   2. set the Port to 587
   3. check Use name and password, then enter your email address
   4. select TLS, then click Ok

The next time you check your email, you will be prompted for a password. Enter the password sent to you in your welcome email from the AntiSpam server. Once complete, send a test message to ensure that the setup is correct.