Adding and Editing Users

This Article Applies to:

  • AVG Business Cloud Console
  • AVG Business On-Premise Console

The User Management section, accessible in the drop-down menu at the top-right of your Console, enables you to invite, view, and edit or remove users for your Console.

Cloud Console

On-Premise Console

Inviting Users

You can invite other users to be administrators or viewers for the Console. Other administrators have the same level of access as you, with the ability to add devices, set up policies, and add additional administrators. Viewers have limited permissions but can view most elements in the Console. For more details on the different permissions, see Viewer versus Administrator Permissions.

The user receives an invitation by email, which they can accept or reject.

  1. Click your profile icon in the top right corner of the browser window, then click User Management.
  2. Click Invite new user.
  3. Enter the following:
    • E-mail
    • Subject
  4. Select the user Role:
    • Admin (Full Permissions)
    • Viewer (Limited Permissions)
  5. To receive an email when the user logs in, select the Notify me by email after user login check box.
  6. Click Send.

Once you have invited a user and they have accepted your request, you can access the following actions for that user:

  • Suspend user
  • Delete user
  • Change password
  • Change user role

Editing Users

  1. Click your profile icon in the top right corner of the browser window, then click User Management.
  2. Click the three dots beside the user's name.
  3. Select one of the following:
    • Delete user
    • Suspend user
    • Change user role
  4. Follow any confirmation prompts or alterations necessary.

If the user's name needs to be altered, they can do that themselves by logging into the Console and altering their name on the Your Profile page.